Product Support - Intern
Zycus is recruiting fresh 2025+ MBA & B.E/B.Tech (CS, IT, ECE, Mech) graduates for Product Support - Intern in Mumbai. 6-month full-time internship working with global SaaS clients.
Company: ZycusLocation: MumbaiExperience: Freshers (0-1 years)Zycus
Verified Employer & Official Hiring DriveZycusJob Description
HSBCIntern - Talent Acquisition (Apprentice - 12 Months)
Overview & Company Profile
Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping Fortune 1000 enterprises drive efficiency, compliance, and measurable value across procurement and finance operations.
At the core of Zycus' platform is Merlin AI, an advanced AI-powered engine that brings automation and predictive insights across the entire procurement lifecycle.
Role: Product Support - Intern (6-Month Full-Time Internship with hands-on exposure to enterprise SaaS solutions and global clients).
HCLTechDotNet Developer (Fresher)
Eligibility Criteria
Education: MBA or Engineering Graduate (B.E./B.Tech) in Computer Science, IT, Electronics, Mechanical, or related fields.
Passout Batches: 2025 and onwards passouts ONLY.
Experience: 0-1 years of experience (Freshers are eligible to apply).
Skills: Strong written and verbal communication skills, basic understanding of technical concepts & SaaS products, familiarity with MS Excel, and analytical thinking.
Flexibility: Willingness to work in rotational shifts (including night shifts if required).
CognizantReporting Analyst
Key Responsibilities
First Point of Contact: Act as the first point of contact for global customers, handling queries via email, chat, and calls.
Application Support: Support Zycus Procurement Applications (Source-to-Pay suite).
Issue Resolution: Collaborate with Technical Account Management and cross-functional teams to resolve customer incidents efficiently.
Configuration & Testing: Assist in product configuration, troubleshooting, incident management, and User Acceptance Testing (UAT).
Process Improvement: Contribute to knowledge sharing, process improvements, and automation initiatives.
PwCTechnology Consulting Intern - 2027
Required Technical & Soft Skills
Technical: Basic understanding of technical concepts, SaaS products, MS Excel, and analytical problem solving.
Soft Skills: Excellent verbal & written communication, eagerness to learn, and strong team collaboration skills.
Important Notes & Job Details
Duration: 6 Months Full-Time Internship.
Work Location: Mumbai (Seepz, Andheri East) - Hybrid Work Mode.
Shift Details: Rotational shifts (including night shifts if required).
Equal Opportunity: Zycus is an Equal Opportunity Employer.
Required Skills
- Product Support
- Technical Concepts
- SaaS Products
- MS Excel
- Analytical Thinking
- Source-to-Pay
- Incident Management
- Troubleshooting
PwCTechnology Consulting Intern - 2027
How To Apply
Review eligibility, prepare your resume, verify the official source, and apply before the deadline.
Interview Preparation & Career Tips
To maximize your chances of getting shortlisted for Zycus (Product Support - Intern):
- Tailor your resume with relevant skills: Product Support, Technical Concepts, SaaS Products, MS Excel, Analytical Thinking, Source-to-Pay, Incident Management, Troubleshooting.
- Prepare for technical assessment rounds by practicing Data Structures, Algorithms, and Object-Oriented Programming (OOP) concepts.
- Highlight hands-on projects and open-source contributions on your GitHub profile and LinkedIn.
- Apply early via the direct official corporate application link to beat automated ATS cutoffs.
Frequently Asked Questions (FAQ)
Who is eligible for Zycus - Product Support - Intern?
Candidates with qualifications in MBA, B.E, B.Tech from 2025, 2026 passout batches are eligible to apply, provided they meet the experience requirement of Freshers (0-1 years).
What is the work mode and location for this role?
This position is located in Mumbai with a work mode of Hybrid.
Is this an official career portal application link?
Yes, CarrierHubAI provides 100% direct official career portal links (corporate portals, Greenhouse, Ashby, Workday, Oracle Cloud) without any third-party redirects or aggregator fees.
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