Technical Support Engineer
GlobalLogic is hiring Technical Support Engineers in Nagpur with AI/ML & GCP cloud experience.
Job Description
GlobalLogic (Hitachi Group) is hiring a Technical Support Engineer in Nagpur with 3-5 years experience focusing on AI/ML technologies, GCP cloud, and LLMs.
Apprentice
Eligibility Criteria & Experience
Bachelor's degree in Computer Science or related discipline.
3-5 years of technical support experience in cloud/hybrid environments.
GCP experience preferred with basic knowledge of AI/ML, Chatbots, LLMs, Gen AI.
Fair knowledge of SQL and willingness to work 24x7 rotational shifts in office.
Software QA Engineer 1
Role Overview & Key Responsibilities
Engage with customers via email, chat, or phone to diagnose and resolve AI/ML issues.
Address customer-specific architectural design requirements.
Ensure speedy response and resolution times, meeting SLOs.
Utilize advanced troubleshooting tools to pinpoint root causes.
Engineer - Cloud & Infra Management
Required Technical & Soft Skills
Technical: AI/ML, LLMs, GCP/Cloud, SQL, Technical Support troubleshooting.
Soft Skills: Customer empathy, Excellent communication, 24x7 shift adaptability.
SPS Associate (Seller Support Onboarding)
Important Notes & Details
Work Mode: On-site | Location: Nagpur.
Shift: 24x7 rotational shift environment.
Required Skills
- AI/ML Technologies
- LLM Models
- GCP / Cloud
- SQL
- Technical Support
- Troubleshooting
SPS Associate (Seller Support Onboarding)
How To Apply
Review eligibility, prepare your resume, verify the official source, and apply before the deadline.
FAQ
Who can apply?
Bachelor's degree in CS or related discipline candidates from Experienced batches can apply if they match the role requirements.
Is this suitable for freshers?
Yes, this listing is curated for freshers or early-career candidates unless the post mentions otherwise.